Parents

University of Virginia

Room and Board Refunds

Last update: May 13, 2020

Here’s the latest information from college websites on their policy on room and board refunds for spring 2020. All information comes direct from the college websites, so if you have questions, please direct those questions to the individual school.

Christopher Newport

Christopher Newport will be able to provide rebates to eligible students who have a spring 2020 housing contract or meal plan. This includes students who were unable to remove all of their belongings from the residence halls and must return at a later time to do so. The information below will help you understand how the rebates were calculated and how they will be processed.

Housing Rebate

Students will receive a rebate based on their spring semester housing contract as follows:

12-month contract: $1,200

10-month contract: $1,000

9-month contract: $900

Rebate amounts are based on each type of housing contract and adjusted for the many fixed and direct costs associated with operating university housing. These costs include debt payments and personnel costs.

Meal Plan Rebate

Students will receive a rebate based on their spring semester meal plan, to include dining dollars, as follows:

5-meal plan: $150

10-meal plan: $350

14-meal plan: $350

19-meal plan: $350

Rebate amounts for meal plans reflect adjustments for the many university costs incurred including debt payments, personnel and food costs. Dining dollars are included in the rebate amount and are not a separate rebate.

Captains Cash is not considered part of the rebate. If you are a continuing student, then the cash balance will remain on your card and available in upcoming semesters. If you are graduating, then you may request a refund by submitting the “Captains Cash Refund Request”.

Parking Pass Rebate

If you purchased a parking pass after December 15, 2019, you may request a refund from Parking and Transportation Services at parking@cnu.edu.

Timing of Rebates

Rebates will be applied to your student account on or before Friday, April 10. If you have a balance due to the university, the rebate will be used toward paying that balance. Once your outstanding balance is satisfied, any overage (rebate in excess of the amount you previously owed) will be refunded to you on or before April 30. Please see the Frequently Asked Questions (FAQs) for more information about this process and how you may receive your refund.

http://cnu.edu/coronavirus/

George Mason

Q: Will Mason refund dining payments?

A: Yes, refunds will be distributed in two ways.

Bonus and Freedom accounts were closed on March 27 (except those of you still in the residence halls). Remaining balances will be refunded to your account.

If you’re still living on campus, you’ll have access to open dining locations and convenience stores.

For Board plans, Mason will distribute refunds based on prorated time (dining days left in the semester), less fixed costs that support dining operations.

Refunds will be issued through the Student Accounts Office.

Mason is processing a large volume of refunds; we appreciate your patience.

Q: Will Mason refund parking payments?

A: Yes. Refund amounts will be based on a pro-rated value of your permit type, less accommodation for fixed costs that support Parking.

Refunds will be issued through the Student Accounts Office.

Mason is processing a large volume of refunds; we appreciate your patience.

Q: Will Mason refund housing payments?

A: Yes. All residential students who were on the Housing roster prior to spring break and not living on campus after March 25 (not inclusive of their assigned move-out date after April 13) will get a refund.

This table lists the amount you can expect to receive based on your living situation (residence hall, type of accommodation, etc.)

Students who were not approved to remain on campus after March 25 and will complete the move-out process after April 13 are still eligible for the refund.

Refund amounts are based on prorated rate for the spring semester, less an accommodation for fixed costs that support Housing operations.

Refunds will be issued through the Student Accounts Office.

Mason is processing a large volume of refunds; we appreciate your patience.

Q: Will Mason refund housing payments?

A: Yes. All residential students who were on the Housing roster prior to spring break and not living on campus after March 25 (not inclusive of their assigned move-out date after April 13) will get a refund.

This table lists the amount you can expect to receive based on your living situation (residence hall, type of accommodation, etc.)

Students who were not approved to remain on campus after March 25 and will complete the move-out process after April 13 are still eligible for the refund.

Refund amounts are based on prorated rate for the spring semester, less an accommodation for fixed costs that support Housing operations.

Refunds will be issued through the Student Accounts Office.

Mason is processing a large volume of refunds; we appreciate your patience.

https://studentaccounts.gmu.edu/student-accounts-covid-19-faq/

James Madison

The calculation for refunding of room charges is as follows:

  1. The university starts with a credit amount equal to 50% of the semester charge.
  2. The credit is reduced by 27.5% to account for debt obligations and personnel costs.

Example:

Credit amount for standard residence hall:     $1,357
Credit reduction for fixed costs (27.5%):        $  373
Adjusted credit amount                                   $  984

All students who have left the residence halls for the spring semester will automatically receive a refund. This includes students who were unable to remove all of their belongings and must return at a later time to do so. No further action on your part is required.

The calculation for refunding the meal punch portion of the meal plan is as follows:

The university starts with a credit amount equal to 50% of the semester charge provided the student’s last meal was on or before March 14, 2020. The credit is reduced by 25% to account for debt obligations and Dining Services contract management. If a student has used a meal punch on or after March 15, 2020, their refund will be adjusted for use.

Example:

Credit amount for 19-Plus Plan:                $1,290      *Last meal on or before March 14, 2020
Credit reduction for fixed costs (25%):     $  323
Adjusted credit amount                              $  967

On-campus students – If you are not staying on campus, you will automatically receive a refund determined by the last week your meal plan was used. Students on the Block 50 plans will be refunded based on actual meals used. No further action on your part is required.

Off-campus students – Please email Cardsrvc@jmu.edu using your @dukes email account requesting a refund for your meal plan. To ensure a timely refund, be sure to include your first name, last name and student identification number. Requests from non-JMU email addresses will not be processed. Your refund will be determined by the last week your meal plan was used. Students on the Block 50 plans will be refunded based on actual meals used. The deadline to request this refund is April 8, 2020.

Dining Dollars – Unused Dining Dollars will remain on returning students’ accounts and will be available for use into the 2020-21 academic year. These Dining Dollars will need to be spent by the end of the 2021 spring semester. Only graduating seniors will be eligible for a refund of unused Dining Dollars upon graduation. This refund will be automatically processed and does not require an email to Card Services.

Dining Dollars Gold and Flex accounts  All unused Dining Dollars Gold and Flex account balances will be available for use into the 2020-21 academic year. These dollars will remain available until spent or upon graduation. If you choose to obtain a refund of your remaining Dining Dollars Gold or Flex balance, you may do so at any time. Please notify CardSrvc@jmu.edu using your @dukes account. To ensure a timely refund, be sure to include your first name, last name and student identification number.

Parking  Parking registration fees will be refunded according to the established refund policy. Students will not be required to return their parking permits in order to obtain a refund. The refund will be credited to your student account based on the type of permit purchased. The refund amounts are as follows:

Full-time commuter or resident   $38
Part–time or Evening only           $19
Remote lot only                            $13

Parking refunds will be processed automatically. No further action is required for your refund.

Tuition & Fees  Our faculty have worked tirelessly to move their in-class instruction to an on-line format to ensure your academic progress continues as seamlessly as possible. You will continue to receive course credits toward the completion of your degree and your academic coursework will continue with as little disruption as possible. Traditionally, on-line courses at JMU are priced higher due to enhanced technology needs, course credentialing standards, proctoring requirements and added instructional faculty and IT personnel/equipment demands. In response to the COVID-19 pandemic, the university has absorbed these costs. Tuition and fees cover all costs associated with course instruction (and related instructional support). In light of these expenses and the course credits that you will continue to receive, there will be no tuition and fee refunds.

Outstanding Balances — Please note that all outstanding balances on your student account will be deducted from your refund, prior to distribution. For payment plan participants, this refund will reduce or eliminate your last spring payment which is due May 5.

 

https://www.jmu.edu/news/2020/03/18-spring-semester-update.shtml

Longwood

What about refunds for housing or dining?

Housing & Dining: Students who live on campus or in Longwood-managed housing and have a meal plan will each be paid a refund of $1,000.

Just Dining: If you don’t live in Longwood-managed housing but have a meal plan for the spring semester, you will be paid a refund of $300.

These refunds will be paid in two installments. The first half of the total will be mailed to your permanent address in the next 30 days. The second half will be mailed in July.

http://www.longwood.edu/covid19/

 

Mary Washington

How will the housing rebate be calculated?

All residential students will receive a rebate using a March 15 departure date. Only students with housing contracts currently in effect will be eligible for a rebate.

A credit will be posted to your student account. Since a number of factors – such as room type – cause housing costs to vary, each student’s credit amount will be different.

How will the dining rebate be calculated?

If you participated in a spring dining plan, your refund will be based on a March 15 end date.

A credit will be posted to your student account based on your meal plan type, regardless of your remaining meal swipes or flex balances. Similar to housing, this will result in variable rebates reflective of each plan’s cost and mix of meals and flex dollars.

If you obtained a parking decal for spring semester, you will receive a partial refund.

A credit will be posted to your student account based on the type of parking decal you purchased, for campus or Eagle Landing.

https://www.umw.edu/advisories/coronavirus/faq/

Norfolk State

Our highest priority is the health and safety of the NSU Community. The University’s senior leadership team and Emergency Operations Committee is continuing to monitor the local and regional impact of COVID-19, and is taking proactive actions to mitigate potential risks to our community.

In light of the COVID-19 crisis and impact on Norfolk State University students, prorated credits will be applied to student’s accounts beginning today, April 15, 2020 for unused housing and dining benefits less Auxiliary Enterprise fixed cost.  Additionally, those students who purchased a parking decal will also have a credit applied to their account for the unused parking benefit.  Refunds will be issued to those students who have a credit balance after the housing, dining, and parking credits are applied to their account beginning April 16, 2020.  Students that have provided their banking information for direct deposit will receive their refund in their bank account not later than April 23, 2020.  Those without direct deposit will be mailed a paper check to the address of record not later than April 23, 2020.  Students can log on to their account to see the amount of the prorated credits applied on April 23, 2020.  Additional information on the calculation of the credit will be provided on the MYNSU portal.

https://www.nsu.edu/Coronavirus

Old Dominion

The University intends to issue a credit or refund to students for room and board. We ask for your patience as we work through this process and determine the appropriate amount. More information will follow.

https://odu.edu/news/2020/2/novel_coronavirus_od#.XnuTyIhKjIV

Radford

Also, the University will provide credits and/or refunds for housing and unused dining plans. Direct communication will be sent to students with housing and dining plans by noon on Tuesday, March 24, 2020. The communication will detail the process regarding next steps.

Due to the continued delivery of courses in a modified platform, tuition and fees will not be reimbursed. Students who are unable to complete required clinical and/or other field placements will be provided the opportunity to complete those requirements at a later date and as soon as possible given the global health pandemic. Please contact your academic college and department or school for additional information.

https://www.radford.edu/content/radfordcore/home/coronavirus/updates/financial-considerations.html

University of Virginia

We will provide pro-rated credits to student accounts for on-Grounds housing and UVA dining contracts.

We will send additional information on the mechanics of this process in a later communication, but students will have the ability to either request a refund or allow the credit to remain on their student account to apply to future bills.

As long as students remain enrolled through the end of the spring semester, financial aid will not be impacted.

https://www.virginia.edu/coronavirus

UVA College at Wise

Since students won’t be residing in residence halls or eating in the cafeteria, will there be any sort of financial adjustment for room and board during this time period?

Due to recent events surrounding COVID-19, and students being asked to remain off campus, housing and dining charges will be prorated and a credit given.  Due to this unique situation, the College had to be careful to make sure providing the appropriate credit did not cause any problems with regulations such as federal financial aid or NCAA compliance, to name a few.

This credit will be used to satisfy any outstanding balance on your student account for the Spring semester.  Any remaining credit will be applied toward a future semester’s charge for housing and dining. If you are a graduating senior, you may request a refund by emailing Amanda Hughes at agh4rg@uvawise.edu no later than April 15th, and please provide the appropriate mailing address for this refund. Refunds will apply to the direct payments made on the account by the student.

Students who resided in McCraray Hall will receive a credit of $2,100.  Students who resided in all other residence halls will receive a $2,400 credit.  If you have any questions regarding this credit, please email finance@uvawise.edu.

https://www.uvawise.edu/uva-wise/administration-services/emergency-preparedness/covid-19-information/covid-19-faq/#faq-students

Virginia Commonwealth University 

Housing

All eligible students who left the residence halls due to the COVID-19 response effective March 13, 2020, will automatically receive a credit/refund. This includes students who were unable to remove all of their belongings and must return at a later time to do so. Residential Life and Housing will communicate directly with students and updates will be available on their website.

Students with a 9-month contract will receive a credit of $1,150.

Students with a 12-month contract will receive a credit of $1,450.

All housing credit/refunds will be applied to your student account and will be visible on students’ accounts on April 9, 2020.

Dining

For students not living in on-campus housing as of Monday, April 6, 2020:

Students will be credited/refunded the calculated value of unused swipes and any unused dining dollars.

For students who have a dining plan, currently living in on-campus housing as of Monday, April 6, 2020:

A credit will not be processed and dining plans cannot be canceled. Dining plans may be used until 10:30 a.m. on May 9, 2020.

For questions regarding your dining plan and unused credits, please email dining@vcu.edu.

Parking

Student parking will be refunded for the remaining months in the spring semester. Employee parking will be reimbursed based on permit type. This process will take place over the next several weeks, with priority given to student refunds. VCU Parking and Transportation will communicate directly with subscribers with details about parking refunds and how they will be applied. For additional information regarding parking permit refunds, view the FAQs at https://parking.vcu.edu/covid-19/.

School of Arts Differential

VCU will be issuing a partial reimbursement of the School of Arts differential to Arts majors.

Full-time students will be credited $350.

Part-time students will be credited $42 per credit hour.

Tuition and Mandatory Fees

We have heard from many students requesting a refund for tuition and mandatory fees for the Spring 2020 semester. Although we realize this is not the semester you or your faculty planned, it is the reality for college students in the United States and around the world. Faculty, staff and administration have poured enormous effort and resources into making sure that courses can be completed, credits earned, degrees received and challenges surpassed. The university continues to provide essential instructional and support services such as the library, technology, Campus Learning Center and more to provide students a quality learning experience in a remote environment. Tuition and mandatory fees ensure that all of this happens and can continue to happen this semester; therefore, no refunds will be issued for tuition or mandatory fees.

https://covid-19.vcu.edu/

Virginia Military Institute 

Will the Institute refund a portion of Spring 2020 tuition?  

There are no plans to refund tuition as cadets are currently expected to participate in their classes online and earn full credit for the semester’s work.  Tuition will continue to pay for faculty instruction as well as all costs associated with educational delivery.

Will VMI refund a portion of Spring 2020 Room, Board and/or Other Fees? 

The immediate focus has been protecting the health of cadets, faculty, staff and community.  A working group has been established to review, among many other things, the possibility of offering prorated credits for some expenses, including those related to housing and dining.  It’s very difficult to determine, at this time, how long the current situation will persist, however, we do intend to make these financial decisions as soon as possible and share them accordingly.

https://www.vmi.edu/cadet-life/health-and-safety/coronavirus-updates/

Virginia State 

Will students be reimbursed for tuition payments for classes?
Tuition will not be reimbursed since the instruction is still being delivered remotely/online.

Will students be reimbursed for campus housing and food?
Currently, our top priority is to ensure the health and safety of our students, faculty, and staff. VSU will closely visit this topic in the near future. At this point, the university intends to credit the student’s account for any unused housing and meals. The university is in the process of calculating the adjustments for each student and will provide additional information at a later date. We will communicate that information via the VSU emails. In addition, we have created a web page for all new information.

http://www.vsu.edu/news/news/2020/vsu-coronavirus-Students-FAQs.php

Virginia Tech 

Parking Permit Refund:

In support of the university community during the COVID-19 emergency, students that no longer reside in the Blacksburg area and do not need a Virginia Tech parking permit should follow the following procedures to request a refund.

https://parking.vt.edu/parking/permitrefunds.html

Room and Board:

$1,000 to on-campus students not returning to campus.  For students who return to campus next fall, their remaining dining dollars, flex dollars or commuter cash will be transferred to the fall semester. A full refund on that money will be given for students not returning to Tech.

https://vtnews.vt.edu/articles/2020/03/covid-students-031320.html

William & Mary 

The Bursar’s Office will credit the following amounts to student accounts by April 10:

Room: Residential students will receive rebates based on their contracts. Most will receive $1,200; those with longer contracts will receive $1,350. These amounts reflect cost obligations of the university to support our housing facilities and critical personnel.

Meal Plan: W&M will provide rebates to students who have purchased a spring meal plan. The level of rebate will vary based on meal plan after reflecting contractual obligations to Sodexo, our valued campus dining partner. Dining dollar balances as of March 25 will be refunded.

Parking: Students with a 2019-2020 parking decal will receive a rebate of $54. Rebates are adjusted for fixed and direct costs associated with parking services which includes debt service payments, maintenance costs and personnel. Students do not need to surrender their parking decal to receive the rebate.

https://www.wm.edu/about/administration/emergency/current_issues/coronavirus/instruction-events-travel/index.php#student

Averett University

Prorated housing credits will be placed on student accounts for the period of time students are unable to return to their campus housing. These credits will roll over to the next academic year for returning students. If the student will not be living in University housing during fall 2020, the credit will be applied to tuition charges for the next academic year.

Balances of both General Meal Plans and Jut’s Bucks will roll over to the next academic year. The University is waiving all current limitations on the amount that may be rolled over.

Those students who were granted approval to remain on campus during this time and continue to live in University housing will not be eligible for the credit and/or roll over.

Seniors graduating in May will receive a prorated housing and meal plan credit on their student account. The credits will first apply to any outstanding balance owed to the University. If the account balance is paid in full at graduation, the University will issue a refund to the student in the weeks following.

There will be no financial credit provided for tuition since faculty instruction continues on a remote basis.

The housing credit and meal plan rollover is null and void if the student does not return in fall 2020; this excludes graduating seniors.

All financial credits will be applied in the July 2020 billing cycle.

For questions, contact Carl Bradsher at 434-791-5646 or cbradsher@averett.edu.

https://www.averett.edu/student-life/campus-security/livesafe/

Bluefield College

Related to your room, we are not considering reimbursements at this time. Returning home during the time period of online instruction was an optional choice. Bluefield College continues operation of the residence halls. Many, if not all students, who returned home have left personal possessions in your rooms. These items continue to be safely and securely held for you during this time. There are fixed costs related residential, housekeeping, and maintenance staff. Should there be savings from operations, College leadership will evaluate the possibility of a refund/credit. This will be based on a number of variables which will be evaluated one month following the conclusion of the spring semester.

Boarding charges at Bluefield College have many fixed costs, primarily personnel, but we are negotiating with our food provider for a reduction in our monthly bill. With less food being prepared, then less food is needing purchased. We are hopeful these savings in food purchases can be passed back to you as residential students. This too will be evaluated one month following the conclusion of the spring semester.

http://www.bluefield.edu/covid-19-information/

 

Bridgewater College

The College will be issuing refunds for residential fees, and we are evaluating and assessing the guidelines for reimbursement. The College will not offer tuition refunds, as instruction and technology support continue.

www.bridgewater.edu/life-at-bridgewater/services-for-students/health-counseling/public-health-advisory-information-on-covid-19/

 

Eastern Mennonite University

What is the process for reimbursement/credit for spring semester room and board?

This information was sent to students and parents in a correspondence on 4/17:

EMU will be issuing room & board credits to residential students who lived on campus and were required to leave campus as a result of COVID-19.

This action is based on credits that were calculated on the unused portion of room and board, net of room grants and other fixed cost obligations.  Credits vary, depending on the housing and meal plan, and will be applied to student accounts by April 24.

We have negotiated in good faith with our service providers to mitigate as many fixed costs as possible, but there remain some contracted food service costs that EMU has incurred and were used in calculating  the credits. Those fixed costs amounted to less than 20% of the amount of the overall credit. EMU is absorbing other fixed costs.

If a student had a balance outstanding on their account, the credit will go towards that balance.  For returning students, the credit will automatically carry over to the next term. Graduating seniors or students not returning may request a refund of credit balance by contacting the Business Office.

For those students who received a waiver to remain on campus, there will be no credit or a reduced credit based on the recorded move-out date.

Additionally, for those students who participated in the Guatemala Cross-Cultural trip, we are still gathering all expenses and will provide separate communication to those students and families.

https://emu.edu/coronavirus/

 

Emory & Henry College

Thank you for your patience during this enormous change in all of our lives due to COVID-19.

We appreciate you being flexible as we move to a remote learning environment to round out Spring 2020 semester. Our faculty have worked very hard over the past two weeks to move their curriculum to an online or remote learning format so you can finish the credits you signed up for–and so seniors can meet their graduation requirements.

While we are relieved to be able to offer the opportunity for you to complete the credits covered by your tuition, we are looking into how we can provide partial reimbursements to families for room, board, and some fees. We are weighing many considerations as we shape that plan, including residence halls and meal plan costs, financial aid, and payment plans or balances. We want to take the time necessary to be as fair as possible.

We appreciate your patience as we navigate this new and unexpected territory. We will send you an email with specifics about the reimbursement plan as soon as possible. If you have questions in the meantime, please email any of us.

https://www.ehc.edu/covid19/campus-updates/

Ferrum College

As such, the College will be implementing the following policy for Room & Board to residential students:

Graduating residential seniors:  A credit will be applied to any outstanding balance on the student’s account, and the remainder will be mailed to the student via check.

All other residential students:  A credit will be applied to any outstanding balance on the student’s account, and the remainder will be credited to Room & Board for next academic year.

How much will this credit be?  The College will provide a prorated credit calculated from the date the College announced it would continue virtual teaching to the last day of the Spring semester (March 24 – May 4), or 42 days for a total of $1,000.

Who will receive this credit?  All residential students who have left campus AND who have informed the Office of Student Life will be eligible to receive the credit.  Students currently on campus must email studentlife@ferrum.edu  and leave campus no later than Sunday, March 29 in order to receive this credit.  Those who are approved to remain on campus, and those who did not contact the Office of Student Life prior to leaving, will not be eligible for the credit.

How will I receive this credit?  Unless you are a graduating senior, you will receive this credit to your student account.

ferrum.edu/blog/coronavirus-update-from-president-johns/

George Washington

For students who will not remain on campus during the instructional continuity period:

You will receive a credit to your student account at the nightly rate of your residence hall unit type for the period in which the university is operating under instructional continuity.

You may request a reimbursement of dining plan funds for the number of days the instructional continuity period lasts. If you paid for a parking permit, you may also request a refund for the number of days the instructional continuity period lasts.

https://campusadvisories.gwu.edu/covid-19-update-housing-credit-spring-2020

Hampden-Sydney College

Refunds: The College will be providing credits to student accounts for room and board, net of the College’s cash costs over that period. This credit will apply to outstanding balances or to future bills, and the credit amounts will vary depending on each student’s individual housing and meal plan combination. We anticipate these credits being applied to accounts by Friday, April 10. Following the completion of the academic year, refund checks will be issued to students who are not returning to the College in the fall and whose student accounts do not have outstanding balances.

http://www.hsc.edu/emergencies/emergency-updates/covid-19-info

Hampton University

As an act of good will, the Andrew W. Mellon Foundation has selected Hampton to receive a gift of $100,000 to provide financial relief to individual students who have needs related to the COVID-19 pandemic.  In order to personally be of help to our students by assisting them financially, Mrs. Harvey and I are going to match the Mellon gift with a $100,000 donation to Hampton.  We will use the $200,000 to provide each on-campus student $100 to assist with travel costs to retrieve their belongings or return to school in the fall.

Please be reminded that the University will provide a prorated room and board credit to those students who have external financial support for housing and meals. The room and board credit will be applied against your unpaid balance from the Spring 2020 semester. If there is not an outstanding balance, the room and board credit will be applied to the 2020-2021 academic year. Graduating seniors will also receive a prorated room and board credit on their student account. The credit will be applied to any outstanding balance owed to the University. If the account balance is paid in full, the University will issue a refund to the student by June 30, 2020.

http://news.hamptonu.edu/release/Message-from-the-President-to-Hampton-University-Students-Regarding-the-Coronavirus-COVID-19-April%5E-21%2C-2020

 

Hollins University

Will there be a credit or refund for room and board?

In accordance with the university’s board plan refund policy, eligible undergraduate residential students will receive a pro-rated refund of $866. This refund will be placed on student accounts by Friday, April 17.

If an underclass student has an outstanding balance, including an outstanding enrollment deposit, the board refund will be applied to the outstanding balance first. If there is a remaining credit balance after April 17, underclass students will have the option to request a refund of the credit balance, or carry the balance forward to the fall 2020 term.

Even though the university has a clear policy of no refund of room costs, we recognize that these are extraordinary times. Therefore, eligible returning students will also see a room credit of $1,000 placed on their account for the fall 2020 semester.

Seniors who have successfully graduated will receive the board plan refund of $866 along with the room credit of $1,000, both of which will be placed on their student account by Friday, May 29. These credits will be applied to any outstanding balance first. Graduates will have the option to request all or part of the refund of the credit balance or direct it to the Hollins Fund.

If a student received approval to remain on the campus during the remote instruction period or received additional institutional aid from the university in order to cover her cost of education, she will not be eligible to receive a board refund or room credit. These students will receive a separate communication regarding their status.

https://www.hollins.edu/coronavirus-preparedness/frequently-asked-questions-updated-april-8-2020

Liberty University

As a customer service measure, Liberty University announces that students who did not return to use their on-campus residence hall room for the remainder of the Spring 2020 semester will receive an automatic $1,000 credit toward any of their Fall 2020 charges (room, board, tuition, fees).  Students who choose not to return to Liberty for Fall 2020 will not be eligible for the credit.

Graduating students who resided in an on-campus residence hall, did not return for the remainder of Spring 2020, and have completed a graduation application for Spring 2020 will have the $1,000 credit applied to their student account for the spring semester. If the application of $1,000 to the graduating student’s account creates a credit balance after all Spring 2020 charges are processed, the amount of the credit balance remaining will be refunded to the student according to the method the student selected during their previous financial check-in process.

Those who are eligible for this credit can expect to see it appear on their account on April 30, 2020.  This voluntary credit award only pertains to decisions made regarding students not returning to make use of their on-campus residence halls by March 28, 2020.

www.liberty.edu/news/index.cfm?PID=18495&MID=379063

 

Mary Baldwin University

Residential Seniors

Graduating seniors will receive a one-time cash refund or credit against unpaid balances equivalent to 45% of semester room and board fees, less 30% to cover the university’s ongoing financial obligations. MBU will send seniors their refund checks via U.S. mail after May Term.

Example:

Spring semester room and board (Ultimate 19): $4,865

Unused portion (45%): $2,189

30% reduction for fixed costs: $657

Final adjusted credit/refund: $1,532

Returning Residential Students

Room and Board Credit

Returning students will receive a credit to their account equivalent to 45% of semester room and board fees, less 30% to cover the university’s ongoing financial obligations. After funds are applied to balances owed for spring semester 2020, any remaining funds will carry forward as a credit toward fall 2020 room and board charges.

Example:

Spring semester room and board (Ultimate 19): $4,865

Unused portion (45%): $2,189

30% reduction for fixed costs: $657

Final adjusted credit: $1,532

Summer Learning Grant

Returning residential students will be given a grant equivalent to $1,380 that applies exclusively to registering for one online MBU summer class at no cost to enable them to maintain progress toward graduation. Remember to reach out to your academic advisor for guidance about what courses to take to stay on track with your major or meet general education requirements. To claim the credit, simply register online through MyMBU by June 1.

Savings in 2020–21

As MBU reported earlier this year, there will be no tuition increase in 2020–21, and the planned 3% increase in room and board fees has been deferred and will not take effect next year.

https://marybaldwin.edu/news/2020/03/05/mbu-covid-19-updates/

 

Randolph College

Will I get a refund of room and board?

Academic courses will continue, albeit online. Randolph’s faculty members are working extremely hard to adapt our in-person classes to the online experience. Students remaining at home for the remainder of the semester will receive a refund for meals and housing during this time period. Because student financial aid packages vary, this reimbursement will not be the same for every student. Information regarding these refunds will be provided by the end of next week.

Randolph-Macon College

We are finalizing our calculations and intend to provide you with information about your exact credit amount by next Thursday, April 23, on which day your credit will be applied to your Student Account onMyMaconWeb.Of course, there is a large degree of variability in Room and Board packages, and we want to make sure we get it right.On Monday, April 20, we will share FAQs that will describe precisely how we have calculated our credit formula as well as address further questions that you may have.

When your credit is applied to your Student Account, please use the link to theR-MC COVID-19 Room/Board Credit Form on MyMaconWeb.It will enable you to claim or apply your credit.
We will offer three options, of which you may choose one or more:
1. Apply the credit to next semester.
2. Request a refund. If you select this option, instructions will be provided.
3. Apply your credit or a portion thereof as a charitable donation to the College. We are enormously grateful to those families who have already indicated a desire to donate a portion of their credit as a charitable gift contribution which will help us meet the growing needs of many of our students and families as we move forward.
Roanoke College

Will I receive a credit for unused Room and Board Charges?

Yes. Residential students who were required to leave campus early because of the COVID-19 pandemic will automatically receive a credit on their student account. No further action is required on your part. The amount of the credit varies by meal plan and selected residence hall, but generally represents 50% of the semester charge reduced by a share of the ongoing fixed costs funded by room and board charges. (Examples of these fixed costs include wages and benefits necessary to retain our valued dining and residence halls employees, as well as debt service and other costs.)

For example, students with the 19-meal plan who live in a standard double will receive an account adjustment credit of $2,280.

What if I am a commuter student and selected a meal plan?

Commuter students who selected a meal plan will also receive an account adjustment credit for the unused portion of their fees.

When will I receive my credit adjustment?

Credits will be applied to your student account by Thursday, April 16. If students had a balance outstanding on their account, the credit will go toward that balance. The Business Office will begin processing refunds to graduating seniors over the next two weeks.

How do I request a refund?

If you prefer to receive a refund instead of carrying forward the credit for future year charges, please submit a Refund Request and it will be processed within two weeks.

Graduating seniors will automatically receive a refund disbursement of any remaining credit balance, including unspent Maroon Money.

Can my refund be deposited in my bank account through direct deposit?

If the refund will be made to the student then it is beneficial, for fastest processing, to have a bank account entered for Reimbursements & Refunds. Students may do this online in Self Service by the following steps.

Log in Self Service – click Banking

Add Account

Enter routing number and bank account number

Confirm numbers and designate for Reimbursement & Refunds

Submit

Verification will occur when processed (nothing more is required from the student)

What about funds on my Maroon Card?

All unused Maroon Money or Dining Dollars on your Maroon Card will remain available for use in the 2020-21 academic year. Graduating seniors will receive an automatic refund of remaining funds, and the College will waive all normal processing fees.

Will I receive a tuition refund?

As courses and activities are continuing remotely, the College will not be issuing account credit adjustments for tuition, technology fees or student activity fees.

https://www.roanoke.edu/covidfaqs

Shenandoah University 

We’d previously announced that Shenandoah will prorate residential room and board (and commuter meal plans) for the spring semester. Because this process necessitates an individual approach governed by Federal Financial Aid guidelines to each student’s account, it is a time-consuming process and we appreciate your patience. You will see a credit adjustment to your student account by Friday, April 17. (If there was an outstanding balance on your student account, any credit adjustment will be applied directly to your spring 2020 outstanding balance.)

On that same April 17 date, you will receive additional information on how to access that refund with multiple options:

Credit to next year’s tuition, room and board (with a 2% bonus)

Direct payment to you

Choose to help other Shenandoah students who are in great financial need

su.edu/blog/category/health/coronavirus/

 

Sweet Briar College

Q: Will refunds be issued for tuition?

A: Because classes are continuing, there will not be any kind of refund of tuition.

Q: Will refunds or credits be issued for room and board?

A: We are prorating room and board and we will credit the pro-rated amount to student accounts as they return for the fall.

Q: Will other fees be credited?

A: Yes. We’ll be looking at other fees, like riding fees, for example, and looking at appropriate credits for those.

Q: How will seniors get credited?

A: Upon successful graduation, seniors will receive a refund.

Q: What does the crediting mean for students who may be on payment plans?

A: It is important to follow your payment plan. At the end of the semester, we’ll look at fall balances for returning students and first apply any credit to existing balances and credit or refund the remainder.

Q: Why was the decision made to change the locks and is there a financial cost to that?

A: The locks on all buildings have what’s called a core. When buildings are not used or students are off-campus, we change the core for security reasons. There’s no cost to the College to do that.

Q: Will there be a refund for parking passes?

A: No.

Q: How are we supporting students whose on-campus jobs provided a necessary source of income?

A: Students will continue to be paid through the spring semester.

See college website for more information.

University of Lynchburg

The University of Lynchburg will provide a 50% credit for room and board for the Spring 2020 semester. Students on the Hornet declining balance meal plan will have their remaining balances credited to their account for use in the fall semester. Although the undergraduate handbook states that refunds will not be granted if there is a recess of classes due to a pandemic, the severity of the current crisis and the hardships placed upon students and families make the provision of an appropriate credit the correct action for the University.

Credits will be issued with the following guidelines:

Continuing students will have the 50% room and board cost credited to their account for Fall 20/21. The existing balance of the Hornet declining balance plan will be pushed to the fall.

Seniors will have the 50% room and board cost credited to their account, and will receive a refund for any positive balance on their account after May 18, 2020. Existing Hornet meal plan balances will be part of the credit to their accounts.

Students transferring or withdrawing from the institution after the Spring 2020 semester will be able to receive a refund for any positive balance on their account after May 18, 2020.

The processing of credits or refunds will not occur until after May 18 or until the student accounts staff is able to return to campus, whichever is later. The University of Lynchburg will follow state and federal guidelines relative to gatherings and temporary business closures related to COVID-19, in order to protect its staff, the campus community, and the general public. Students should expect that processing the credits will take a few weeks.

Please contact the University’s Business Office at 434.544.8606 or ochs@lynchburg.edu if you have questions about the room and board credit.

https://www.lynchburg.edu/about/covid-19/campus-updates/

 

University of Richmond

In determining the adjustments for student housing and meal plan charges, the University calculated the time away from campus as constituting 43.75% of the semester. Accordingly, we will be issuing a credit of 43.75% of the Spring semester room rate, adjusted to reflect the pro-rata portion of any University scholarship or grant aid received for the semester. Students living in University housing will receive a minimum credit of $330.

Credits for meal plans will be calculated in two parts. First, students will receive a credit of 43.75% of the portion of the meal plan not attributable to dining dollars, adjusted to reflect the pro-rata portion of University scholarship or grant aid received for the semester. Second, students with dining dollars will be credited for the unused cash balance as of March 25. Students will be credited dollar-for-dollar for the unspent balance — it will not be prorated nor will it be adjusted for University scholarship or grant aid.

In addition to housing and meal charges, students will also be credited for parking and graduation fees. Students holding University parking permits will be credited for 43.75% of the cost allocable to the Spring semester. For those students who applied to graduate in May, your graduation fees will be fully credited to you.

https://www.richmond.edu/coronavirus/messages/index.html

 

Virginia Union University

At this time, student refunds will be processed only for undergraduate and graduate students who have paid all tuition and fees and have student account credit balances as a result of federal or private student aid. The university is developing a strategy on prorating room and board charges for the spring semester. All undergraduate and graduate students eligible for refunds will receive a secure communication from Financial Aid to provide electronic transfer information.

https://www.vuu.edu/coronavirus-2020

 

Virginia Wesleyan University

Information will also be forthcoming regarding a prorated student account credit for room and board for those who do not return to campus housing.

https://www.vwu.edu/coronavirus/index.php

 

Washington and Lee

The University recognizes that this decision has financial consequences for students and their families. In determining account adjustments, the University has calculated the time away from campus as 30% of the year. Therefore, we will be issuing a credit of 30% of the annual room rate for university housing ($2,346) for all students who were in university housing for the Winter Term except those who received a waiver to remain on campus this spring. For this small group of students, accounts will be credited based on the date on which they are able to leave campus.

Students with a meal plan will receive a credit of 30% on the portion of the plan that is not flex dollars. For meal plans with flex dollars embedded, we will refund the full balance of the unused flex dollars. As an example, for a full meal plan, the adjustment will be $1,972.50 plus any unused portion of the $450 flex dollars in that plan.

Students who have received a waiver to remain in university housing this spring and students who remain in Lexington and register to take meals at the University will not receive this initial credit. However, they will be eligible for an account credit at the time that they are able to leave university housing or rescind their registration to take meals on campus.

https://my.wlu.edu/emergency-management/2019-novel-coronavirus-(covid-19)/community-updates/student-account-adjustments-march-18-2020

 

 

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